Original topic:

Charging issue

(Topic created on: 02-21-2024 08:21 PM)
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Hammadkhal1d
Active Level 3
Options
Galaxy S
I got the phone on 6 Feb 2024 and I want to share something I purchased 
portronics adapto 70 it is 33w pd charger I m using s23 base it is not charging fastly at first when I plug the charger it shows super fast charging then after 3 secs it disappeared my phone is currently 28% it shows it takes 59 mins to full charge kindly help


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6 Comments
love4chat
Expert Level 1
Galaxy S
Use samsung 25 watt charger for super fast charging
AGalaxyuser
Expert Level 5
Galaxy S
Use official 25w pd adapter otherwise your battery will degrade soon.
Jeevas23Ultra
Active Level 4
Galaxy S
Official 45 watt is also fine for s23 ultra
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to suggest you kindly use a ''Genuine Samsung charger'' with your device, If you are using a non-genuine Samsung charger, check the device charging by using another Samsung genuine charger. (If available)
Note: We always recommend using a genuine Samsung charger for charging your device.

If the issue persists with the original Samsung charger then kindly feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

Hammadkhal1d
Active Level 3
Galaxy S
I got the charger before a week it takes more than a hour to charge using 25 watt samsung charger
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Galaxy S
Can I use other brand like ptron or potronic adapter for Samsung s23 fe
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