Original topic:

Charging issue after update

(Topic created on: 04-26-2022 07:52 PM)
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AumSolanki
Active Level 1
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Galaxy S
I have the same issue in my note 10+ and as well the new s22 ultra after the one ui 4.1 update, The Mobile does not fast charge at all not 25w or 45w( original samsumg chargers) tried both nothing works no fast chargings at all and it shows a message of a moisture in the charging slot and what more.like samsung come on thats not the way you treat us with your bugs and then tell us to go to a service center so you can rip us off, please roll out an another update, we purchased this mobile to use its feature not to you guys rip us off and run all the way to your centers!!!!!! Fix the bugs, if you guys messed up the software it's  you guys who has to fix this problems. Like I cannot even use my new s22 ultra to its potential like first it was the game optimization where we were limited to speed and now the charging issues like come onnnn. Hoping they listen to the Samsung community as it is there are many people having this issue but it's going unseen I hope they roll out an update soon as possible l.
3 Comments
Rohith2238
Active Level 3
Galaxy S
Same issue here. I think it was after the update in April that the Fast Charging issue happened. I have both the 25 and 45 watt adapters. Fast Charge doesn't work on either of those. I specifically remember Fast Charging working when I got the phone.
jahaba
Beginner Level 2
Galaxy S
I have facing same issue ...onething I understood...we are not handle our cell phone. cell phone company handling it than after we facing many problem and we want to switch to new cell phone..it's my view other you may think about this think in may way
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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