Original topic:

Charging Issues

(Topic created on: 02-06-2025 12:09 PM)
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SurajSinghaniya
Active Level 5
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Galaxy S
In Sometime rarely when not properly cable or charger we used for charging our Galaxy Devices this pop up will shown as in my device Samsung Galaxy S22 also shown this may it's about original or properly usb C cable or charger issue on commenting with phone

image


5 Comments
ヅFedron
Expert Level 5
Galaxy S
Are you using official charger and cable?
Galaxy S
yes official both
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cs_member10
Moderator
Moderator
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Galaxy S

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issues by using given link.

● Galaxy device moisture issue: https://www.samsung.com/in/support/mobile-devices/moisture-handling-tips-for-mobile-phones/

In case the issue persists, please take your device to the nearest service centre for a physical inspection. You can locate your nearest service centre by visiting https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

Galaxy S
ok I follow these steps
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Galaxy S

This has nothing to do with your phone, it's a faulty sensor by samsung. I am facing the same issue and I am 100% sure no moisture/foreign particle is present in my charging port. This issue pops up randomly. I am able to charge sometimes, sometimes it doesn't work. 

Google it and you'll find so many users complaining of this issue. Samsung needs to take responsibility of this and sort it for us.