Original topic:

Charging Issue

(Topic created on: 06-12-2020 12:16 PM)
308 Views
CaVaibhav22
Beginner Level 2
Options
Galaxy S
I have s10+.. I am facing an issue as soon as I put the phone on charge it says time left to charge is 5 hrs 16 mins and then I reconnect it again then it shows normal fast charging 1 hr 10 mins..
What the actual issue as I have been facing this issue on regular basis. I am also attaching  screenshot for reference. Kindly help asap
image



image


5 Comments
PANKS1
Active Level 10
Galaxy S
del tempfile n catche
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CaVaibhav22
Beginner Level 2
Galaxy S
from where can I delete it
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Galaxy S
check your charging port and data cable
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LuckyGhouse
Active Level 6
Galaxy S
I am also Facing same issues after
than i changed my cable wire charging performance Super

This is Your Cable wire problem 100% change your cable.

if you want to buy Orginal cable to comfortable Device👇

https://www.samsung.com/in/mobile-accessories/c-to-c-cable-da705b/EP-DA705BWEGIN/
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Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check charger functionality, try to charge your device with some other charger or use your charger to charge some other device.

 

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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