Original topic:

Cannot transfer file using USB

(Topic created on: 04-16-2022 04:09 PM)
3289 Views
skeptikal_ujar
Active Level 1
Options
Galaxy S
I have Samsung Galaxy S20 FE and whenever I connect samsung usb cable to laptop and try to explore mobile storage, it never works. I always get error "no permission to access this device". How to solve this annoying error and make usb file transfer works. Please help. 


P.S. 

1. Cable is original, fine and not damaged. 
2. I always unlock phone and select file transfer/MiDi as option from usb charging

9 Comments
MuzikD
Expert Level 2
Galaxy S
Cool. Connect to pc... Unlock your phone... Drop down notification pannel.. click on usb and select file transfer...

Let me know if that works..
0 Likes
Galaxy S
No it does not work.
0 Likes
MuzikD
Expert Level 2
Galaxy S
Ok.. so start using samart switch .. it will work 💯
0 Likes
samfan91
Active Level 10
Galaxy S
Use original cable and unlock your mobile before connecting to your laptop.
0 Likes
Galaxy S
No it does not work
0 Likes
uk1995
Active Level 8
Galaxy S
it's happen with me too, I just change my cable and it's work
0 Likes
Ab_Heartsy
Expert Level 3
Galaxy S
If those two above comments didn't work, check the driver installed, update the driver n check again.
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/apps/smart-switch/?cid=in_paid_ppc_google_allproducts_none_allproducts-es...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
LINTOJOSEPH
Active Level 1
Galaxy S
I have the same issue after july update.
0 Likes