Original topic:

Can this happen

(Topic created on: 10-04-2022 01:21 PM)
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BVikram
Active Level 9
Options
Galaxy S
I ordered S21 ultra on Amazon. Received product what seems to be factory sealed. But a black color mobile is packed in a box that has silver color label on box and IMEI number also mismatch to the one mentioned on box bar code sticker. Zoom into the box sticker to see color mentioned on box. Also protection films on front and back along with white paper IMEI sticker also missing. A seller in Amazon managed to reproduce samsung factory seal.

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BVikram
Active Level 9
Galaxy S
They mismatch
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Remis
Active Level 7
Galaxy S
Not sure about Amazon but in case of Flipkart they are doing this new trend of open box delivery where they open the box break the seal check if the seller has send phone or SOAP( 🤣) and seal it deliver to you, the delivery guy opens the box by himself in front of you....this is where i have the problem i want the seal to be broken infront of me not by Filpkart in their Wearhouse...all things can go wrong here...
Have you made an unboxing video if yes send it to Amazon raise a complaint.i really sense something fishy here.im a samsung user for a very long time and this never ever happened to me.
BVikram
Active Level 9
Galaxy S
Box seems to be fine and seal also fine. But seem they have technology which reseal the box just like samsung seal sticker. Because both outter box IMEI number and color doesn't match.
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BVikram
Active Level 9
Galaxy S
One more thing, the color of big S letter on box is black which indicates device inside is black. But on box bar code sticker it's mentioned as silver. How on earth this can happen. Hope Samsung listening. The one I ordered is silver.
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Remis
Active Level 7
Galaxy S
Yeha Kuch to gadbad hai baba 😅
Galaxy S
In my case Flipkart open box delivery for my s22+ was done in front of me. He took photos from all angle, asked me to check the phone body and see if it turns on, only then I gave my OTP post which it was marked as delivered. Open box is done in front of customer, not in the warehouse. Anyone doing the latter is a big scam.
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Karan087
Active Level 10
Galaxy S
No offense but people are idiots and fool who buy expensive products in flipkart bbd and amazon sale.

People think that they are saying money but they don't realize if anything goes wrong how much hassle they have to go through to return/exchange the product or even get a refund.
Galaxy S
If IMEI is mismatched that itself is enough to know there is something wrong about your package. Contact Amazon ASAP cus here nothing will help ur case.
Galaxy S
I hope u have video of unboxing.
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BVikram
Active Level 9
Galaxy S
I already reported and they investigating.