Original topic:

Can s20fe get updates of ai or anything

(Topic created on: 04-10-2025 08:45 AM)
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jhonwick007
Active Level 3
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Galaxy S
I have s20 fe and heating problem is there 
Even I can't do the multi task so please give this series any updates 
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4 Comments
Amit3112
Active Level 4
Galaxy S
No, S20 FE will not get any android OS update. Android 13 is last update for this phone. Try to upgrade s24 series phone as these will get major 7 years os updates.
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goodthings
Expert Level 5
Galaxy S
Sorry. Please don't mind. No Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We want to inform you that all devices have different and specific features depending on their hardware and software. As of now, the particular multi task feature you inquired about is not available on Samsung devices.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your device heating concern.

1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

8. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

 

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