Anonymous
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10-10-2025 09:45 PM in
Galaxy S
Camera performance is heavily degraded by samsung. So much noise in low light and specially with the telephoto lens. Man the telephoto lens was the best out of all the three lenses as it had a real life distortion free image. **bleep** samsung with their updates ruined it.
3 Comments
Dr_Cellophane
Active Level 7
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10-10-2025 09:46 PM in
Galaxy S
We apologize for any frustration or disappointment you have experienced with your device's camera performance following a software update.
Please be assured that Samsung is committed to providing the best possible user experience, and our development teams are actively working to address user feedback regarding camera performance. We understand the importance of a high-quality camera, especially with the telephoto lens, and we take your concerns about increased noise and degraded image quality very seriously.
While we work on a permanent solution, we recommend the following steps which have helped other users:
Reset Camera Settings: You can reset the camera app settings to their default state by going to the Camera app, tapping on Settings, and then selecting "Reset settings".
Clear Camera App Cache: Clearing the cache for the camera application can also help resolve temporary software glitches. This can be done by navigating to "Settings" > "Apps" > "Camera" > "Storage" and then tapping "Clear cache".
Submit an Error Report: For a more in-depth analysis, please submit an error report through the Samsung Members app. This will allow our engineers to investigate the issue more effectively. You can find this option under the "Support" section of the app. Attaching sample photos or videos that show the issue would be very helpful.
We appreciate your patience and thank you for being a loyal Samsung customer. We are dedicated to optimizing the camera experience through future updates.
Please be assured that Samsung is committed to providing the best possible user experience, and our development teams are actively working to address user feedback regarding camera performance. We understand the importance of a high-quality camera, especially with the telephoto lens, and we take your concerns about increased noise and degraded image quality very seriously.
While we work on a permanent solution, we recommend the following steps which have helped other users:
Reset Camera Settings: You can reset the camera app settings to their default state by going to the Camera app, tapping on Settings, and then selecting "Reset settings".
Clear Camera App Cache: Clearing the cache for the camera application can also help resolve temporary software glitches. This can be done by navigating to "Settings" > "Apps" > "Camera" > "Storage" and then tapping "Clear cache".
Submit an Error Report: For a more in-depth analysis, please submit an error report through the Samsung Members app. This will allow our engineers to investigate the issue more effectively. You can find this option under the "Support" section of the app. Attaching sample photos or videos that show the issue would be very helpful.
We appreciate your patience and thank you for being a loyal Samsung customer. We are dedicated to optimizing the camera experience through future updates.
SUBU99
Active Level 5
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10-11-2025 07:46 AM in
Galaxy S
Same here.
theaxay
Active Level 1
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a month ago in
Galaxy S
Same with s24.
Even after installing camera assistant enabled softness to high .
And also reset camera and clear camera cache.
Disappointed.
Even after installing camera assistant enabled softness to high .
And also reset camera and clear camera cache.
Disappointed.