I understand your concern about the camera quality after the update. Camera performance is essential, and I'll do my best to assist you. Here are some steps you can try to improve the camera quality:
1. **Check Camera Settings**: Ensure that the camera settings are optimized for the best quality. You can adjust settings like resolution, HDR, and image stabilization for better results.
2. **Restart Your Phone**: Sometimes, a simple restart can help resolve temporary glitches that might affect the camera performance.
3. **Clear Camera Cache**: Go to "Settings" > "Apps" > "Camera" > "Storage" > "Clear cache." This can help clear any temporary data that might impact camera quality.
4. **Check for Software Updates**: Make sure your phone's software is up to date. Software updates often include camera optimizations and improvements.
5. **Test in Safe Mode**: Boot your phone in Safe Mode to check if any third-party apps are affecting the camera quality. If the issue doesn't occur in Safe Mode, a third-party app might be the cause.
6. **Factory Reset (if needed)**: As a last resort, consider performing a factory reset. Please back up your important data before doing this, as it will erase all data on your device.
If the camera quality issues persist even after trying these steps, it might be worth reaching out to Samsung Support or visiting a Samsung Service Center for further assistance. They can examine your device and provide specific guidance to resolve the camera quality problems.
Keep in mind that camera performance can vary based on lighting conditions, environment, and other factors. Regular software updates often aim to improve the camera's performance, so make sure to stay up to date with the latest software versions.
Thank you for bringing this to our attention, and I hope the camera quality improves soon.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
1: Check the physical condition of your camera lens. if the camera lens is broken or scratchy then please visit the nearest service centre.
2: Check camera lens cleaning: Please check there is no laminated or tempered glass pasted on the camera. Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.
3: Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
