Original topic:

Camera quality degraded.

(Topic created on: 11-03-2023 10:25 AM)
1740 Views
anujsutar
Active Level 5
Options
Galaxy S
Hi,

After one ui 6.0 update camera quality is degraded. Photos taken are noisy and post processing takes significant time to smooth the noisy images. 3x zoom takes horrible pictures which are blurry. Simple 12/50Mp photos are also similar. Photos taken at a hand distance are also noisy.

Please fix this camera quality issue.
7 Comments
som4004
Active Level 1
Galaxy S
Thank you for the notice i was really excited about the update but if this is the case I'd rather not.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

007ferdoush
Active Level 1
Galaxy S
I am facing the same problem on my S23 Ultra after switching to OneUi 6.
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RickySarkar
Active Level 1
Galaxy S
After updating to one ui 6.0. my samsung galaxy s23 camera outputs became bad from previous. Photo samples ar looks like it takes from a average mid range phone. 

I previously used samsung galaxy s22. On today's result is s22 camera and photo outputs are way better than s23 . S22 has auto switch to solo to group selfies, s23 doesn't not has this basic functionality. I am just unhappy in camera performance. S22 has far more clarity and less noise in camera outputs

shekhawati
Active Level 2
Galaxy S
I am facing same issue after update to one ui 6 on s22.
serarosa
Beginner Level 2
Galaxy S
I am facing the same issue with the update
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samsec
Active Level 1
Galaxy S

Hello all togehter , hello @Samsung support,

 

it there any progress in this topic meanwhile?

Suffering here with a very bad and poor camera and picture quality , too!

S21 FE 5G (Snapdragon) 8GB / 256 GB EU Device

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