Original topic:

Camera problem, camera failed

(Topic created on: 11-28-2025 02:20 AM)
612 Views
rushiljamod
Active Level 3
Options
Galaxy S
In s23 fe camera failed problem, in video call front camera working back camera not working and in camera app both camera not working and warning show camera failed how can I fix that bug .

image


7 Comments
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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vinayshah
Expert Level 4
Galaxy S
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Clear camera application data: Apps>Camera>Storage>Clear Data.

● Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password, then advise to reset (Forgot password) your Google account.

Path: Settings> General Management>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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rushiljamod
Active Level 3
Galaxy S
I try all the step even i reset my phone but still camera issue was not solve .
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PoovarasanDp
Beginner Level 2
Galaxy S
Myself also Samsung A54 after update camera not working showing Camera failed
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chkcherokee
Active Level 1
Galaxy S
What do should be done for dis issue
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