Original topic:

Camera portrait mode images getting destroyed after updating to OneUI7

(Topic created on: 04-30-2025 07:38 AM)
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0xShadow
Active Level 1
Options
Galaxy S
My device is s24 ultra. This is very disappointing with oneUI7. As soon as i upgrade to oneUI7 portrait images getting destroyed. It's not working at all. Please fix this issue.
5 Comments
harshit_sh023
Active Level 7
Galaxy S
Seriously 😮
0 Likes
0xShadow
Active Level 1
Galaxy S
Yes brother.
It's happening everytime i take any picture using 1x zoom.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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0xShadow
Active Level 1
Galaxy S
Sure i will share a screen recording and images as well by tomorrow.
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0xShadow
Active Level 1
Galaxy S
Done feedback sent successfully.
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