Original topic:

Camera issues..

(Topic created on: 04-25-2024 12:36 AM)
440 Views
kalia06
Active Level 2
Options
Galaxy S

image

I clicked this picture from galaxy s23. Why is it having so much noise and distortions? Its not about this single image, 90% of the images clicked at night is having this problem. I request samsung to kindly look into the matter as having this kind of issues in a flagship lineup is definitely not expected. Thank you !
8 Comments
Dhruvkholia24
Active Level 3
Galaxy S
Set the aspect ratio to 3:4
This will give more details to the photo
Clean the lens with microfiber before taking photos.
This will definitely help
0 Likes
kalia06
Active Level 2
Galaxy S
Its a screenshot my friend. I always make sure to clean the lens before clicking & the aspect ratio was 3:4. I have attached the original image.20240422_223640_1000056335_1713805690.jpg
Dhruvkholia24
Active Level 3
Galaxy S
It is a portrait image.
The light coming from the bulb at back have stimulated the HDR and the portrait mode have made the image smooth
This made the black shirt a little noisy .
I recommend you to always use night mode . If possible always use manual night mode . This will reduce noise and the photos will come out way better.
You can add the portrait effect after clicking the photo from the edit button by ADD PORTRAIT EFFECT. So the photos will not get smooth and noisy.
This will help you to get better photos.
acreor
Active Level 4
Galaxy S
Strange! 🤔 Have you tried with RAW or manual or some third party Apps? Is it same on those apps?
kalia06
Active Level 2
Galaxy S
Nope haven't tried RAW. Will try soon, lets see!
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Dhruvkholia24
Active Level 3
Galaxy S
Download the GALAXY ENHANCE APP from the galaxy store .
Here you will find very helpful features like DENOISE, REMOVE REFLECTIONS, SHADOWS and much more.
The DENOISE option will be very helpful for your noisy images.
kalia06
Active Level 2
Galaxy S
Thanks buddy! Will try it out and give you the response.