Camera issue

[AdvPrashant]

My all photos in Camera folder got automatically deleted. 

Some of those were most important. I am Advocate by profession and so those photos are of much importance for me. First time I am using samsung after One plus and other mobile. 

Please guide 

[Sidhabhi]

Check gallery recycle bin

Open gallery>select 3 lines at bottom corner>here check recycle bin

[AdvPrashant]

Yes I already checked. It's empty. My only camera folder got deleted entirely and other folders like what's app etc are as it is

[Sidhabhi]

Check Google photos>in case of Google backup

[AdvPrashant]

Yes some photos re ivered from Google

And I think this problem is connected with One drive. One drive automatically deletes u r data to clear memory

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[067374]

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