Resolved! Solved

Original topic:

Camera issue in s23

(Topic created on: 10-09-2024 09:40 PM)
675 Views
Ashu9810
Active Level 2
Options
Galaxy S
Camera has gone worse pictures are softened and picture quality is worst

Resolved!
11 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that Samsung has found an issue where camera images may be affected at specific zoom levels when using the 'Maximum' option in Intelligent Optimization. A software patch is has developed to address this issue, so it's important to keep your device's software updated. However, we would request you to please update your device in leteset softwere update, In case your device not get update notification yet, kindly wait for update and your issue will resolved after updating the device.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

0 Likes
Ashu9810
Active Level 2
Galaxy S
All thing done
0 Likes