Original topic:

Camera issue after 6.1 S23 ultra

(Topic created on: 04-20-2024 09:33 AM)
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mohitx12
Active Level 1
Options
Galaxy S
So much noise while taking picture 1x 2x 10x camera quality degrade a lot its so frustrating kindly resolve this quickly.
4 Comments
s23_ultrabd
Active Level 7
Galaxy S
Yeah. Also the image stabilization has been reduced
mohitx12
Active Level 1
Galaxy S
It appears to be functioning similarly to a low-range device, which is quite disappointing.😔
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s23_ultrabd
Active Level 7
Galaxy S
I am downgrading in next week
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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