Original topic:

Camera deterioration S22 Ultra

(Topic created on: 09-24-2023 12:15 PM)
602 Views
MASmad
Active Level 1
Options
Galaxy S
My S22 ultra , after its update is taking soo bad photos and videos. The portrait mode just looks cheap. The photos are all grainy and very off. My friend's A series phone takes better photos now literally. It hurts to see this happen. A series phone getting better picture output than My flagship. I feel betrayed. I've been a samsung user for 10 years but this is bad. Just degrading cameras to push sales on new devices. So bad Samsung. #switchingtoapple #cameradegradation
8 Comments
rohitreehal
Active Level 5
Galaxy S
Is this problem occurs after software updates ?
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MASmad
Active Level 1
Galaxy S
Yes
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TalkingDynamo
Active Level 5
Galaxy S
**bleep** yeah they does it on purpose, for sale of new phone. This is real **bleep** and reality.
They Battery gone
The performance gone
The camera quality looks like = ₹10000

This is reality stuff.
If u get any Samsung phone "JUST BE ON STOCK OS" don't look forward.
goodthings
Expert Level 5
Galaxy S
My dear clear catche and clear data of camera app ,also reset camera app as default setting. Thanks.
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MASmad
Active Level 1
Galaxy S
I tried all that
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goodthings
Expert Level 5
Galaxy S
My dear complaint to Samsung customer support through Samsung Members app as a error report and also send your's log files along with this error report. Thanks.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Note: Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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MASmad
Active Level 1
Galaxy S
I tried all this except the resetting the whole phone part. I dont want to lose my data just for getting no results
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