I have using Galaxy S 25 Ultra since its launch and there was no problem with the camera, but since 15 days there is constant rattling sound from the camera when I take a picture or a video at 1X or 0.6X. Is this a software issue or some issue with the camera sensor.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
