I have been a loyal Samsung user for 6-7 years, but my recent experiences have been disappointing. Two years ago, I bought a Samsung Frame TV and soundbar, and faced repeated HDMI sound communication issues even after multiple resets. Now, with my Galaxy S25 Ultra (purchased 6-7 months ago), I am already facing a camera problem.
I dislike repaired devices, but I have no choice other than to send it for warranty repair. 1 would like Samsung to clarify whether warranty repairs come with any special offers or if they affect the valuation of the device in the future.
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to other users also ,click on 3dots in my reply section and click on accept solution. Thanks.
We would like to inform you that it is our utmost endeavor to provide you with an impeccable product experience at Samsung. Our centers employ highly qualified engineers who utilize advanced technologies to repair your device.
Your device will undergo thorough testing across various parameters and conditions, including additional tests. This ensures that we hand over your device only when it is operating in perfect condition.
However, we would like to remind you that Samsung provides a one-year warranty on Samsung products, which you can claim after providing all the necessary warranty documents to the service center team.
Please visit our service center for a physical inspection of your device by our technical team, who can provide more effective assistance. The service team will confirm the warranty status after their assessment.
