Original topic:

Calling problems

(Topic created on: 05-21-2022 04:25 PM)
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NirajS23
Active Level 3
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Galaxy S
I've observed and experienced that after the recent update on my Galaxy S20 probably after 4th May my phone is experiencing a very strange problem and I'm facing  in calling issues like when ever I call or i get an call the other party 90% of the users have said the call Echos on their end..  I've to restart my phone in order to get it fixed for a day or two and again the problem persists.
I tried using my Jio sim in another device for a day, and didn't faced any such problem, but I'm facing only on this S20 device.
1 Comment
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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