Caller ID & Spam Protection feature fails to detect the caller name

[goqul]

Hi all,

I updated my S23 to the latest update a few days ago.

I just noticed that the Caller ID & Spam Protection feature doesn't detect the name of the caller. Instead, it says, "No name available."

One of my friends also complained about the same problem. Is this a bug? Is therz a fix available or should I wait for the next update?

Thanks,

Goqul

[akshaz]

Same for me

[mujeebrhmn]

Same for me

[Pabitrak162]

Same here

[alokraj1210]

Same here

[TechiePradhumn]

Don't afraid


It is just a issue from the end, it will fix soon.

It only shows when you get call from unknown number which cannot identify by Hiya.


*Hiya service used by samsung to identify spam numbers.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to update the software, if you are facing any issue after the updating.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Go to Call Log > Settings > Caller ID and Spam Protection > Disable

By doing this option, Call Logs will show the numbers.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[satyam37]

Do we have an option to update the caller id and spam data in the app or settings??

[goqul]

I don't think so.