Original topic:

Call setting

(Topic created on: 11-19-2024 03:15 AM)
290 Views
kpzz22
Active Level 1
Options
Galaxy S
Why contact name become suddenly big in size and can't add a long name while saving the number ?
5 Comments
Wodehouse
Expert Level 5
Galaxy S
That's a strange issue!

There could be a few reasons why the contact name size has increased and you're unable to add long names while saving numbers. Here are some possible causes and solutions:

_Possible Causes_

1. _Accessibility Settings_: The large text size might be due to accessibility settings being enabled.
2. _Display Settings_: Changes to display settings, such as font size or display zoom, might be causing the issue.
3. _Software Glitch_: A temporary software glitch could be responsible for the problem.

_Solutions_

1. _Check Accessibility Settings_: Go to _Settings_ > _Accessibility_ > _Display_ and ensure that _Large text_ or _Screen zoom_ is not enabled.
2. _Adjust Display Settings_: Go to _Settings_ > _Display_ > _Font size and style_ and adjust the font size to a smaller setting.
3. _Clear Contact App Cache_: Go to _Settings_ > _Apps_ > _Contacts_ > _Storage_ and clear the cache and data.
4. _Update Contact App_: Ensure that the Contacts app is updated to the latest version.
5. _Restart Your Device_: Sometimes, a simple restart can resolve the issue.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots. Thank you 😊
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kpzz22
Active Level 1
Galaxy S
Tried..but not working 😕
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goodthings
Expert Level 5
Galaxy S
Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that you can add long name while storing the contact. if you are still facing issue, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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