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11-19-2024 03:15 AM in
Galaxy S- Mark as New
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11-19-2024 05:20 AM in
Galaxy SThere could be a few reasons why the contact name size has increased and you're unable to add long names while saving numbers. Here are some possible causes and solutions:
_Possible Causes_
1. _Accessibility Settings_: The large text size might be due to accessibility settings being enabled.
2. _Display Settings_: Changes to display settings, such as font size or display zoom, might be causing the issue.
3. _Software Glitch_: A temporary software glitch could be responsible for the problem.
_Solutions_
1. _Check Accessibility Settings_: Go to _Settings_ > _Accessibility_ > _Display_ and ensure that _Large text_ or _Screen zoom_ is not enabled.
2. _Adjust Display Settings_: Go to _Settings_ > _Display_ > _Font size and style_ and adjust the font size to a smaller setting.
3. _Clear Contact App Cache_: Go to _Settings_ > _Apps_ > _Contacts_ > _Storage_ and clear the cache and data.
4. _Update Contact App_: Ensure that the Contacts app is updated to the latest version.
5. _Restart Your Device_: Sometimes, a simple restart can resolve the issue.
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11-19-2024 09:43 PM in
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11-19-2024 09:53 AM in
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11-19-2024 09:58 AM in
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11-26-2024 03:48 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that you can add long name while storing the contact. if you are still facing issue, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support