Call recording option is not available on s20 fe 5g

[Subinz]

Device s20 fe 5g

Android 12 one ui 4.0

Hi,

I have updated my device to android 12 and iam not able to see the call recording option. Previously also i couldn't see that option, when i post the issue here they have replied that call recording feature will be available on android 12 update.

Currently in many device running on android 12 got this option (eg. S21 fe)

Kindly update this asap

[Mithilkumar]

Phone app > settings > record calls

[SachinDodake]

All old call recording are deleted automatically after updating to Android12. Is same happened with you?

[Mithilkumar]

Old call recordings aren't visible in phone app but all are present in my saved location. So no worries. 😊

[Dr-INtERcHuPiPi]

Call records feature is region specific...from where you purchased device?

[Subinz]

Gcc

[Dr-INtERcHuPiPi]

😰😰 then use 3rd party app called call recording pro

[SachinDodake]

In my #S20FE5G, there is a CALL RECORDING feature, and I am using this from long time. May be its depends on region, well I am from India.

[SachinDodake]

But, after updating to Android 12, my all old recording data is deleted automatically..I m not able to find my old call recordings

[Mithilkumar]

My files > Internal storage > call

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent to share your valuable comments. This will help us to improve our services.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support