Original topic:

Call recording after One UI 5.0 update

(Topic created on: 11-29-2022 07:06 PM)
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Mandar080
Active Level 2
Options
Galaxy S

image

Why can't I play recorded calls from the phone app after this update? It says failed to play voicemail. ( It is still stored in memory and can be played from there, but not from the phone app.)
10 Comments
zainnn
Active Level 6
Galaxy S
Bhai phone app mai Jake music ki permission on kardo ho jayega sahi
Mandar080
Active Level 2
Galaxy S
Solved. Thanks man.
Members_RHBEF0O
Beginner Level 3
Galaxy S

thanks solved

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chir49
Beginner Level 3
Galaxy S
Thanks a lot 🙏
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Members_j3yiasT
Beginner Level 3
Galaxy S

Solved. Thank you.

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Galaxy S
Check media permissions for phone app and clear it's cache
Mandar080
Active Level 2
Galaxy S
Solved. Thanks.
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Anonymous
Not applicable
Galaxy S
Which country? Call recording is not allowed in some countries and government permission required in some countries.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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