ilyasm
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01-05-2018 10:44 AM in
Galaxy S
it's take too much time to connect the call...
I'm recently update my s8 oreo beta 2 after this update im facing this above mentioned issue..
what can I do resolve this above issue...???
I'm recently update my s8 oreo beta 2 after this update im facing this above mentioned issue..
what can I do resolve this above issue...???
2 Comments
sammobile001
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01-05-2018 10:44 AM in
Galaxy S
reset ur phone
admin_
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01-06-2018 01:41 PM in
Galaxy S
Thanks for being with Samsung and for sharing your concern. We would like to suggest you kindly follow the below mention steps to overcome the Issue;
Check by using any other Sim card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > More Networks > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
If still issue persist, please provide further details or reproduction steps so we can try to reproduce the issue from our end. Images or screenshots of the error are also very helpful in understanding and analyzing the issue you are having.
Please use Beta feedback error report(Samsung Members App ->Beta Feedback -> Errors -> Create -> Error reports) to open the ticket again right after the incident. Captured logs are needed in order for us to further analyze.
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Be sure to hit ♡ when you find an answer that works for you.
Check by using any other Sim card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > More Networks > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
If still issue persist, please provide further details or reproduction steps so we can try to reproduce the issue from our end. Images or screenshots of the error are also very helpful in understanding and analyzing the issue you are having.
Please use Beta feedback error report(Samsung Members App ->Beta Feedback -> Errors -> Create -> Error reports) to open the ticket again right after the incident. Captured logs are needed in order for us to further analyze.
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Be sure to hit ♡ when you find an answer that works for you.
