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06-03-2024 03:00 AM in
Galaxy S- Mark as New
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06-03-2024 06:49 AM in
Galaxy S- Mark as New
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06-03-2024 07:04 AM in
Galaxy S1. **Restart Your Phone:**
- A simple restart can often resolve temporary glitches. Turn off your phone and then turn it back on.
2. **Check Network Settings:**
- Go to **Settings > Connections > Mobile networks** and ensure that your network settings are correctly configured.
3. **Update Software:**
- Ensure your phone’s software is up to date. Go to **Settings > Software update** to check for and install any available updates.
4. **Check SIM Card:**
- Ensure your SIM card is properly seated and in good condition. Try removing and reinserting the SIM card.
5. **Carrier Settings:**
- Call barring settings are often managed by your carrier. Contact your carrier to ensure that call barring is enabled on their end and that there are no restrictions on your account.
6. **Reset Network Settings:**
- Resetting network settings can sometimes resolve issues with call barring. Go to **Settings > General management > Reset > Reset network settings**. Note that this will reset Wi-Fi, mobile data, and Bluetooth settings.
7. **Check for App Conflicts:**
- Some third-party apps can interfere with network settings. Try booting your phone in safe mode to see if the problem persists:
- Press and hold the power button until the power off icon appears.
- Press and hold the power off icon until the safe mode icon appears.
- Tap safe mode.
- In safe mode, try enabling call barring again.
8. **Factory Reset (Last Resort):**
- If none of the above solutions work, you might consider performing a factory reset. This will erase all data on your phone, so make sure to back up important information first. Go to **Settings > General management > Reset > Factory data reset**.
If the problem still persists after trying these steps, it may be an issue with the phone itself. In that case, contacting Samsung Support or visiting a Samsung service center would be the best course of action.
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06-03-2024 08:11 AM in
Galaxy S- Mark as New
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06-03-2024 05:36 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, call barring enables you to restrict or bar certain or all types of calls coming into and from your mobile phone, i.e. outgoing calls, outgoing international calls, incoming calls.
Please follow the below steps:
Step1: Go to Phone icon
Step2: Tap More (Three dots)
Step3: Tap Settings
Step4: Tap Supplementary services
Step5: Tap call barring
Step6: Select voice calls
Step7: Select call baring option:
Outgoing calls
All outgoing calls
International call
International calls except home
Incoming calls
All incoming calls
All incoming calls when roaming
Step8: For example, tap All incoming calls
Step9: Enter call barring password
Note: To use this service, please call your service provider to request for your code or assistance on how to activate this feature.
Step10: Tap on OK
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support