Original topic:

Call background issue

(Topic created on: 05-06-2025 07:25 PM)
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me_joachim
Active Level 3
Options
Galaxy S
After updating to one ui 7 on my s23 fe , the call background is always pink. No matter what i put my background as from the featured ones. I'm pretty sure it's a bug. Is anybody facing the same issue?

Also, the now bar in aod is placed wierdly slightly towards the left sometimes, sometimes right and sometimes properly. But in the lock screen it is in the right position.
Anybody facing this as well?

6 Comments
bsrak
Active Level 2
Galaxy S
Yes
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Fighterbheem
Active Level 4
Galaxy S
Huh i am safe from the mentioned issues. Maybe a restart will help you
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SPYDER_001
Active Level 8
Galaxy S
The now bar thing on AOD is done by Samsung for all S23 series to prevent screen burning

And the call background thing is a bug. It is always set to solid colour no matter what you select
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me_joachim
Active Level 3
Galaxy S
U sure abt the aod thing?
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SPYDER_001
Active Level 8
Galaxy S
Yes bro, I also saw that after updating to One UI 7 on S23+.

The charging animation is also weirdly placed on screen off or AOD.

It is for sure for the burning issue or we could also have got wallpaper on AOD if the burning was not a problem.

The display tech used in S23 series is not capable to handle these type of AODs for long time (except S23 Ultra display).
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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