Original topic:

Call Background

(Topic created on: a week ago)
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Othello300326
Active Level 2
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Galaxy S
Recently changed phone call background is just annoying. Just irritating when some of my contacts call me whose dp works as the background in broken way😡😡. 
Any solution for this issue? How can i use default background for all contacts?
1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Save the picture you want to display in the contact.
2. Configure the profile card image in the contact.
3. Set to Custom image in the background of the call.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

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