Original topic:

CANNOT SUPPORT 120 fps In Games

(Topic created on: 3 weeks ago)
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samsungluv77
Active Level 1
Options
Galaxy S
Dispite have 120 hz display and snapdragon. My device cannot run games at 120 fps. When I brought my device S20 fe 5g. I choose the high frame rate phone so I can play games better than normal devices. But its honestly dissapointed that Samsung has these type of issue.
5 Comments
Wodehouse
Expert Level 5
Galaxy S
You're right to be disappointed. The Samsung Galaxy S20 FE 5G, with its Snapdragon 865 processor and 120Hz display, should be capable of running many games smoothly at high frame rates. However, there are a few potential reasons why you might be experiencing issues:
* Game Optimization: Not all games are optimized for the Snapdragon 865 or for 120Hz displays. Some games may be limited by their own engine or graphics settings.
* Thermal Throttling: High-performance gaming can generate heat, which can cause the phone to throttle performance to prevent overheating. This can lead to frame rate drops.
* Background Apps: Other apps running in the background can compete for resources, potentially impacting game performance.
* Software Updates: Ensure your phone's software and the game you're playing are both up-to-date. Updates often include performance optimizations and bug fixes.
Here are some things you can try:
* Check Game Settings: Look for graphics settings within the game itself. Lowering some settings (like resolution or detail level) can sometimes improve performance.
* Close Background Apps: Before playing, close any unnecessary apps running in the background.
* Game Booster Mode: Some phones have a game booster mode that prioritizes resources for gaming. If your phone has this feature, try enabling it.
* Cool Down Your Phone: If your phone is overheating, take a break from gaming or use a cooling accessory.
If the issue persists:
* Contact Samsung Support: They may be able to provide specific troubleshooting steps or determine if there is a hardware or software issue with your device.
I hope these suggestions help you improve your gaming experience on your Galaxy S20 FE 5G!

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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samsungluv77
Active Level 1
Galaxy S
Its not the device problem its the Game optimization
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Wodehouse
Expert Level 5
Galaxy S
Possible. My earlier post mentioned that too.
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samsungluv77
Active Level 1
Galaxy S
Yeah
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that It can vary based on the content and will play in the highest resolution supported by your internet connection. If you experience reduced quality, please check your internet speed.

If your connection is strong and issues persist, please contact the application support team for assistance.

Let us know if you have any further questions.

Warm Regards,
Samsung Customer Support

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