Original topic:

CAMERA ISSUE S24 Ultra

(Topic created on: 11-05-2024 02:50 PM)
159 Views
Theoz7
Active Level 5
Options
Galaxy S
Is there only my S24 Ultra going down as **bleep**. Or anyone else also facing issues with their camera. It's like they dropped and degraded the quality of the camera. Recently compared with many phones like, pixel, s24 +, s24 fe and everyone's camera performing better than mine. 
It's like there's a white film over day photos and too much noise and light blast in the night ones. 

Pls help if anyone knows Solution. 
3 Comments
Niiladri
Active Level 3
Galaxy S
That must be a real pain in the inappropriate area, but can you please share some of those images? Just out of curiosity...
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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harish1720
Beginner Level 3
Galaxy S
I am also facing the same problem
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