Original topic:

Burn pixel issue in s21 fe SD 888

(Topic created on: 12-25-2023 07:37 PM)
836 Views
Jp44
Beginner Level 4
Options
Galaxy S
Hello sir 
I bought s21fe on 9 October 2023 with snapdragon 888, 
On 17 December I updated software one ui 6, now I have one issue , issue is related to screen, I can see burn pixel on screen after use instagarm, it is not easily visible, but i can see 
At the bottom of the screen I can see full instagram navigation buttons like home search create reel and profile.
I do restart and restore but nothing works, phone not even single time drop , I take to much care of this phone never use without screen guard and back cover.
Always on display off, screen 60hz 
Instagarm average use 2.5 hours 



My screen on time is average 4.5 to 5 hours per day
There no such heating issue or any other issue, I use dark for permanent(default) , I use battery protection feature also.

My phone is just 2 to 3 month old 
Please suggest me any solution abd what can i further Please help, this phone means a lot to me 



8 Comments
Crazygaming
Active Level 4
Galaxy S
Bro kindly visit Service center because urgent phone is on warranty the Service center can check ur phone display if any display problem occurs they will replace your display. Disclaimer your screen would not be broken otherwise they will reject or refuse to check.
Jp44
Beginner Level 4
Galaxy S
If issue in display and they change it, Is Samsung provide new warranty to me ??
Crazygaming
Active Level 4
Galaxy S
No warranty remains same
Subhajeet_Das
Active Level 7
Galaxy S
Visit nearest service center and claim the warranty against the fault after update.
shamimkh
Beginner Level 5
Galaxy S
Shamimkh
0 Likes
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Abhirathod12
Beginner Level 3
Galaxy S
Have you resolved the problem of burn in s21fe coz I'm also using same device and facing the same issue ?
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Jp44
Beginner Level 4
Galaxy S
No bro
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