I have been a long-time user of Android Auto and recently upgraded to the Samsung Galaxy S24 Ultra. However, I have encountered an issue where Google Maps crashes whenever I attempt to open it through Android Auto. This problem is specific to my device, as other phones connect and function without any issues. The issue does not lie with my car's instrument cluster. I kindly request assistance in resolving this matter.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
