Original topic:

Bugs in Android Auto for S24 ULTRA

(Topic created on: 06-20-2024 08:06 AM)
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Midhunnileshwar
Beginner Level 4
Options
Galaxy S
I have been a long-time user of Android Auto and recently upgraded to the Samsung Galaxy S24 Ultra. However, I have encountered an issue where Google Maps crashes whenever I attempt to open it through Android Auto. This problem is specific to my device, as other phones connect and function without any issues. The issue does not lie with my car's instrument cluster. I kindly request assistance in resolving this matter.
2 Comments
abhi1995
Active Level 6
Galaxy S
I also face problems in auto day/night mode in google maps. It doesnot get night mode from day mode.i have to switch manually
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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