Original topic:

Buggy weather report..!!!!

(Topic created on: 3 weeks ago)
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infotips
Active Level 4
Options
Galaxy S

image

Is this a bug or what in the Samsung weather app.Check two different reports for AQI for the same hour. Kya kr re ho Samsung...!!
6 Comments
AlienSec
Active Level 3
Galaxy S
Could you please try turning off power saving mode and refreshing the weather app with location services enabled? Also, please check the Galaxy Store to ensure your weather app is up to date. Please let me know if this helps.
infotips
Active Level 4
Galaxy S
Everything is upto date i have refreshed the page 2 3 times than it started showing the similar data.
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AlienSec
Active Level 3
Galaxy S
This is how it has to be1736628734854.jpg
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infotips
Active Level 4
Galaxy S
Yes
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AlienSec
Active Level 3
Galaxy S
If your information remains unchanged after refreshing, please consider submitting a report to Samsung.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that data shown in the weather app is usually provided by state-level meteorological departments and from all over the globe. So, the data shown there is predictable data measured and it can vary as per the real-time atmosphere.

We would request you to clear the app data and cache of the Weather Widget Application which is facing the issue, following the below steps :

1: Clear App data: From Settings> swipe to and tap Apps> Select the app you want to clear> Tap Storage> tap Clear data> and then tap OK. This will completely wipe the app and reset it to the original settings.

2: Clear an app's cache: From Settings> swipe to and tap Apps> Select the app you want to clear> Tap Storage> and then tap Clear Cache.

3: Switch off your phone for a few minutes and then switch on and wait for a few minutes.

4: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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