Original topic:

Bug when receiving calls on lockscreen

(Topic created on: 11-18-2023 03:45 PM)
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KSRIKANT
Active Level 4
Options
Galaxy S
When I receive a call on lockscreen mode,
After unlocking phone I've to select that call notification again on notification bar.
Why its like that, why don't that call popup directly after unlocking mobile.
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2 Comments
AtG1985
Active Level 8
Galaxy S
Check if you have the same notification settings for the "call" app1700321659897_1700321659891_0.jpg
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue, This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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