Bug alert⚠️

[arthur27]

Hey i found a bug 🐛 in timer module. The nowwl bar timer and the actual timer doesn't sync when suppose paused from now bar. 

If try to pause from now bar it doesn't even pause the time and i think runs totally different from actual timer set in the app. When i stopped the timer from app it paused and was working fine but when tapped now bar it shows the wrong time. 

I don't know how to reachout to the dev team if anyone knows can help.

#samsunghelp

[38046304773w8248859v]

6518f

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[arthur27]

The bug file might be containing the important sensitve information which i cannot share

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.