Original topic:

Bug Found In S21 FE 5G Camera after updating to One UI 5

(Topic created on: 01-31-2023 07:30 PM)
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Hiren_HR
Active Level 2
Options
Galaxy S
Hello Everyone, i have recently updated my s21 FE 5g to the latest software version One UI 5 to use 5g network. Whenever I switch to the 5g network and start using internet the front camera stops working and if switched back to 4g network, the front camera 📷 works properly. Does anyone facing the same?
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11 Comments
Starshiv
Active Level 9
Galaxy S
No such issue in mine. Same device
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Hiren_HR
Active Level 2
Galaxy S
Here is Screenshot.Screenshot_20230131_194029_Camera.jpg
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kam767
Active Level 3
Galaxy S
i am also facing the same issue
Hiren_HR
Active Level 2
Galaxy S
Did you get any response from service center regarding this query?
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kam767
Active Level 3
Galaxy S
no bro...no response from their side...
pn97
Active Level 1
Galaxy S
Same issue
SearchSumitDas
Beginner Level 2
Galaxy S
Facing the same issues
cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Hiren_HR
Active Level 2
Galaxy S
Facing the same issue frequently, did all the test you provided..please do the needful..
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