Brightness issue while using camera in sunlight

[OmniMan]

Hey guys. 

I have been facing this issue since I bought this device S24 ultra back in January. Whenever I open camera in sunlight, The phone heats excessively and display gets so dimmed that I cannot see anything in day light. Does anybody know the solution of this issue?

[mhdmuneeeeb]

Please Report this issue to Samsung Help ASAP

[Oldy47]

There is work around .
Install Good Guardians modules in that I don't remember exactly which one but try Thermal/Battery guardian .One of them have a brightness related setting as per your issue .

If you can't install upper modules from Galaxy store try with fine lock from playstore .

Also you firstly need to install goodlock and
Good Guardians , GG Agent to run those modules mentioned above.

Tell me this works or not.

[OmniMan]

Thanks, will try that

[naddamithun]

I tried, it's of no use

[Oldy47]

Well then you can only hope for samsung to solve this by pushing OTA update .

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[naddamithun]

Have u found any solution

[OmniMan]

Not yet. I'm thinking about vising samsung care to see if they know how to solve it.

[naddamithun]

Does your dimming display problem solved ??