Original topic:

Bootloop/ Continously restarting problem

(Topic created on: a week ago)
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Rohitpaul05
Active Level 3
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Galaxy S
My Samsung Galaxy S21FE 5g, snapdragon 888 verison, it is constantly restarting, bootlooping, when it works, its keeps working smoothly without any issues but when restarting starts automatically it doesn't stop, even after force restart nothing happened, I did factory reset still its same.
I went to samsung authorised service center, they directly said its motherboard issue without even checking or diagnosing phone, they themselves suggested to repair or sell in of to others.
I never expected this from samsung, i don't think its my fault, i never drop it, before that also greenline came which was repaired by samsung, then network issue came, for which i paid 1300rs and then directly this issue, my phone is only 2.5 years old and now am stuck, can even sell it to anyone.
Please don't consider buying any low range phone like FE series or other low price phone from them, all have complains, only there top tier products are good🥲would never suggest any body to buy from them.
If anybody as any good suggestion which i can try or do, please help me.
2 Comments
Ashu9897
Active Level 3
Galaxy S
S24ultra iJKrQXMVHU.jpg
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cs_member10
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience and wanted to share more about our commitment to quality. Our products undergo rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

As you have already visited the service center and the team guided you regarding display replacement on a chargeable basis, kindly coordinate with the service center team, as these charges are predefined by Samsung.

Rest assured, we are dedicated to delivering best-in-class services, and all repairs are performed by trained and certified Samsung engineers. Additionally, all parts used will be genuine to ensure the highest quality of service. Please be informed that charges for repair will apply to out-of-warranty products.

Warm Regards,
Samsung Customer Support

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