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05-19-2023 03:50 AM in
Galaxy S- Mark as New
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05-19-2023 12:28 PM in
Galaxy S2. Update time: Ensure your Samsung S23 Ultra and Huawei FreeBuds 4 have the latest software updates installed.
3. Restart and reconnect: Give both devices a restart and then reconnect them to see if that does the trick.
4. Battery optimization off: Check if there are any pesky battery optimization settings messing with your Bluetooth. Disable them if needed.
5. Get some expert help: If all else fails, reach out to Samsung and Huawei support for some tech-savvy assistance.
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08-04-2024 09:50 AM in
Galaxy SDear,
the problem was solved after changing the Battery optimization to Unrestricted.
Many Thanks.
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08-30-2024 09:26 PM in
Galaxy SThis is absolutely not working advice. It has nothing to do with solving the problem.
Sometimes it is better to remain silent.
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05-19-2023 12:31 PM in
Galaxy S- Mark as New
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05-22-2023 08:21 AM in
Galaxy SHello,
Kindly try to reset the Bluetooth Device and enter it in the pairing mode by referring to their manual. Turn Airplane mode on and off. And check the software update if it is up-to-date for both the device and the Buds.
If the issue persists, kindly try to reset the network settings by following these steps, It will erase saved Wi-Fi passwords and Bluetooth connections.
Step 1 Swipe up or down to view the apps.
Step 2 Press Settings.
Step 3 Scroll to and touch General management.
Step 4 Press Reset.
Step 5 Press Reset network settings.
Step 6 Press Reset settings.
And then try to do a soft reset for the device by pressing and holding the Power button and the Volume down button simultaneously for more than 7 seconds to restart it. This will Not delete any data from the device.
If the problem persists, please send us an Error Report by following the steps below.
Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.
To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.
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06-30-2023 04:35 PM in
Galaxy S- Mark as New
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06-01-2023 11:44 AM in
Galaxy S- Mark as New
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06-06-2023 02:12 AM in
Galaxy SSame problem. No way to solve it.
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06-22-2023 07:56 AM in
Galaxy SSame problem with me.