Original topic:

Bluetooth disconnected issue with Android audio.

(Topic created on: 08-05-2023 09:23 PM)
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yahooankit
Active Level 3
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Galaxy S
My s22 device during calls drops Bluetooth connection with Android auto, and then reconnect after sometime, and drop again.
Issue is not with Android auto device as other non samsung devices works fine.
Anyone facing similar issue or knows the solution?
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2 Comments
cdv
Beginner Level 2
Galaxy S
On but not uses
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query regarding the Bluetooth disconnection issue with Android Auto, kindly perform the following steps to resolve your issue.

Please check for any updates of the related applications (Google) with Android Auto.
Reset app preferences: Settings > Apps > More option > Reset App Preferences.
Clear cache: Settings > Apps > Menu > Show system apps > Search
and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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