Original topic:

Block all unknown number button on ,still getting unknown calls issues since2018

(Topic created on: 08-28-2023 11:04 PM)
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Vivekparmar
Active Level 1
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Galaxy S
I have been facing "All unknown numbers block" issues since 2018, I bought Note 9 facing same problem, note 20 ultra same issue, now I bought new s23 ultra still facing the same issues. I have been raising same issues since 2018 but samsung is not taking care. as a businessman I want special calls from my contact list but even though I have clicked All unknown number block still I'm having somany unknown calls and that is mental torture. I have visited service centre as per instructed by your representative. Still facing issues. I think I should go on my youtube channel in which I have 3 millions subscribers then I need to inform to all my subscribers so they don't buy this phone because you are not solving my simple problem and not taking care about your premium customer.
7 Comments
Galaxy S
Channel name?
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samfan91
Active Level 10
Galaxy S
Pls share the screenshot from where you enabled the unknown number.
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Vivekparmar
Active Level 1
Galaxy S
thisScreenshot_20230828_150901_Call settings.jpgScreenshot_20230828_150855_Call settings.jpg
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samfan91
Active Level 10
Galaxy S
That option is provided for blocking calls from hidden caller ID. Not for the number that you don't know or not saved in Contacts.
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Vivekparmar
Active Level 1
Galaxy S
look thisScreenshot_20230828_150855_Call settings.jpg
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.

We'd request you to share the service center details and job sheet number by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Vivekparmar
Active Level 1
Galaxy S
already sent
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