Original topic:

Bixby text call not working [Error]

(Topic created on: 11-19-2023 01:21 PM)
413 Views
Shivam1612
Active Level 3
Options
Galaxy S
Hi ny bixby text call is not working every time when I try to enable it it directs to me to download English india language pack( which is already download) I tried clear data and cache of phone app but still it's not working.. below is the attached screenshot.

image


3 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue, This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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SNEH14
Active Level 4
Galaxy S
Hey did you get any solution yet? I'm facing the same issue
Shivam1612
Active Level 3
Galaxy S
No but what I checked that I have to reset my phone. Which i toh not doing as of now.
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