Original topic:

Beta update issue

(Topic created on: 09-10-2025 07:30 PM)
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MuGeShp
Active Level 1
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Galaxy S
Samsung s23 after beta updating mobile over heating issue. Then charge drain problem
4 Comments
RACE_IST
Active Level 3
Galaxy S
Dang
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue on Beta community forum immediately and wait for next update may be fix it by Samsung Beta team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Warm Regards,
Samsung Customer Support

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