Battery issues

[nitin96]

I recently purchased my s9+. It hasn't been one month but I'm facing issues with battery. It does not charge quickly. The fast charger does not work. It takes 2 hrs approx to charge full. Once chaged full it drains very quickly. I've disabled the biometric face recignition & always on display. But still the battery is died not last very long. It's very dissattifying to buy such a premium product and face such issues. One plus has a gr8 battery backup. Why samsung is charging premium for such a product.? They have faced issues with exploding battery & that made me wonder should i go with samsung or not. I regret this purchase. Wouldn't recommend this phone. Aslo face recognition very slow. No screnguard available.

[admin_]

We apologize for the charging issue facing in the device. Please provide logs within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[GalaxyTeam]

Galaxy S9/S9+ Indian Telegram Group
Join Us https://t.me/joinchat/DvvVrkv68Wr74rjVf3aKBw

[Joemon]

Probably you got a defective product...ask for a refund or replacement...no issues with S9 plus here....

[devgunde]

on nxt battery not good parformed