Original topic:

Battery issue

(Topic created on: 07-25-2024 10:30 AM)
533 Views
SHEN2000
Active Level 1
Options
Galaxy S
My s22's battery is draining on its own while im not using any AOD and keeping my internet turned off. Also I am using a 25w charger should I upgrade to 45w or 25w is enough for 3200mah battery ?
6 Comments
Sameer
Active Level 9
Galaxy S
Hardly any difference in 25w and 45 w charging ...25w charging takes 10 to 15 mins more...but price difference is massive ...

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Happy-User
Active Level 7
Galaxy S
Regular S22 does not support 45watt charger so don't waste money. Only plus/Ultra model support 45w. & battery issue is common in all samsung devices after 1 year of use. Just check battery health in diagnosis, if it is showing "Weak" then you have to change battery
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Ask2003
Active Level 2
Galaxy S
Same issue with my s21 fe after june update
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps in the link below.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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