Original topic:

Battery guru or accu battery is safe?

(Topic created on: 08-11-2024 01:13 AM)
320 Views
Ashutosh_595
Active Level 4
Options
Galaxy S
Hello guys i have download accubattery 2-3 months ago for seeing battery stats and i have seen that battery drown level slowed down. After downloading the app my phone battery fast draining problem has been solved but later i have unistalled it. Because i thought it was not safe. But after july update this type of fast draining problem facing i am thinking to download it again. Please let me know it is safe or not. Or does this effect my battery?
Device - samsung s20 fe 5g
8 Comments
abhijithjay
Active Level 5
Galaxy S
I have been using Accubattery for over 3 years now. I can guarantee it's perfectly safe for your device.

The only permission requested by the app is for notifications, so your files and data are all secure from it even if the app wants to access it.
Ashutosh_595
Active Level 4
Galaxy S
In what device you use?
0 Likes
abhijithjay
Active Level 5
Galaxy S
S22 Ultra
0 Likes
Darkvader12
Active Level 10
Galaxy S
Yes
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Darkvader12
Active Level 10
Galaxy S
S24 ultra
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that we do not recommend using any third-party application for battery health in Samsung devices. you can check battery health through the Samsung member application. Also, Samsung provides software updates to remove bugs and bring new features and more security to your device. Furthermore, kindly follow the steps to resolve your issue using the links given.

Samsung Members app (Battery Status (Battery life + Battery Capacity))

Request you to perform the "Battery Status (Battery life + Battery Capacity)" test using the Samsung Members app.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

babu0007
Active Level 1
Galaxy S
Thanks
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SUSANTA3
Active Level 5
Galaxy S
0 Likes