Original topic:

Battery draining

(Topic created on: 10-17-2023 07:40 PM)
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sai145
Beginner Level 5
Options
Galaxy S
Samsung s20fe after September update battery draining fast
2 Comments
lilhit
Active Level 3
Galaxy S
I am not sure about it cause I purchased it with the update itself I hope this screenshot might help you. Game was played at Max , very high graphics and Max frame rate with 120 hz Screenshot_20231016_222059_Device care.jpg
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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