Original topic:

Battery drain

(Topic created on: 03-10-2024 08:06 AM)
366 Views
Vicky12341
Active Level 3
Options
Galaxy S
I am facing a huge battery drain overnight in my Samsung S23, in the night 10% dropped battery. Any one facing same issue?
7 Comments
ĎÈXȚÈŘ
Active Level 6
Galaxy S
I suggest u to use some battery saving routines from modes and routines eg Save battery at night , save bettery during sleep, u can also select ur own condition to save battery all these conditions will turn on ur battery saving mode to save battery also it will increase ur battery life, improve cpu load or overheating issues1710039159638.jpg
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Meanwhile turn off location when necessary open than close, stop adaptive brightness, stop all background apps also remove unused apps also put unused apps deep sleep or sleep mode, use 60 Hz.refresh rate of display, use dark mode. If you like please accept as a solution it's help to others users also,click 3dots in my reply section and click on accept solution. Thanks.
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Sayan_SS_
Expert Level 5
Galaxy S
Please Charge Your Device Between 20% to 85% and Limit The Background Uses of Other Apps.
Still The Battery Issues 🔋Remainded Please Complain To Samsung Support.
To Complain To Samsung Support Follow The Steps:-
Open Samsung Member→Click on Support Present Below→Click on Report→Type Your Report And Clip The Image Through The Clip Button Present Above→Click on Send.
Glimpse
Expert Level 5
Galaxy S
This happens more often when there is network fluctuations. Try to check the smartphone position and network issue. Plz check this or else you can try clearance of cache from recovery mode. If nothing works just contact samsung galaxy customer care service and have a contact with them
Raja_mohammed
Active Level 3
Galaxy S
Yes , im also facing the same issue and i cant be solved until next update 🙃
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

We want to inform you about the Samsung Members app (Battery Status (Battery life + Battery Capacity).
You can check the "Battery Status (Battery life + Battery Capacity)" test using the Samsung Members app.

Battery life depends on how the battery is used. Note that different devices have different battery life. The expected battery life for your model can be found in the manual.

We would like to inform you about the standard charging procedure (charge in one go instead of charging many times as it affects the life span of the battery and battery performance).

Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level.
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps.
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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12chiku
Active Level 1
Galaxy S
Yes I facing same issue
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