Original topic:

Battery drain issue

(Topic created on: 08-30-2024 06:22 PM)
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SijoRoy
Active Level 1
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Galaxy S
Samsung Galaxy S22 Ultra latest update ONE UI 6.1 - Galaxy S22 Ultra (SM-S908E) is very smooth and better performance..but fast battery drain issue..plz fix it 
5 Comments
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Ramyaboda
Active Level 3
Galaxy S
It is happening on my s24 ulta too
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Prashantbgh
Active Level 10
Galaxy S
Right...severe battery draining issue in my s22 ultra.. but Samsung still unable to solve it yet. Yes you are right ️ that the animation and overall performance is very smooth like butter but battery draining severely..Samsung can solve this issue but they are busy with their latest phones which gives them profit.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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