Battery drain issue

[shisui21]

Samsung and it's phones battery draining issue are getting comman and the company doesn't even doing anything in software updates to improve it , what will a user do with 4000mah battery for just 5 to 6hrs.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Shiva2003]

It’s frustrating to deal with battery drain issues on Samsung phones, especially when the battery life seems inadequate despite having a decent capacity like 4000mAh. Users are often disappointed when software updates don't address these concerns or improve battery performance. When facing such issues, there are a few strategies you can try. First, ensure that your phone's software is updated to the latest version, as updates sometimes include battery optimization improvements. Second, check for apps that may be consuming excessive battery in the background and manage their permissions or restrict their usage. Adjusting settings such as screen brightness, reducing background app activity, and enabling battery saver modes can also help extend battery life. If these steps don’t improve the situation, it might be worth reaching out to Samsung support or visiting a service center to see if there are any hardware-related issues contributing to the problem.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support